Important Notice: The 2026 CPD registration is now open. Welcome to inquire and register.
COURSES
An essentials course for licensed insurance agents on the Insurance Authority's conduct expectations.
It sets out how to run a needs analysis that stands up to review, what must be disclosed at the point of sale, and how remuneration and gifts should be handled.
Financial needs analysis and product suitability, with the documentation that supports each recommendation.
Point-of-sale disclosure, remuneration and gifts, and the conduct issues most often raised in Insurance Authority reviews.
A programme for money service operators licensed by the Customs and Excise Department. It covers customer due diligence, ongoing monitoring, and the point at which a suspicious transaction report must be filed with the Joint Financial Intelligence Unit.
A programme for money service operators licensed by the Customs and Excise Department. It covers customer due diligence, ongoing monitoring, and the point at which a suspicious transaction report must be filed with the Joint Financial Intelligence Unit.
Ethics or Regulations Course - The AML, Client Privacy, Corruption Risk and Family Office Module："Practical Guide of Customer Data Protection for Insurance Industry, and operating experience sharing" Upon successful subscription, you can complete the course within 60 days, but you must complete it before end of the course period. In Hong Kong where the awareness of protecting self privacy is extremely high, insurance agents and brokers are very vulnerable to complains once their clients become unsatisfied with their personal data being processed. This course is designed to share numerous real complaint cases and court cases in relation to personal data handling. Licensed insurance agents or brokers are not only expected by the Insurance Authority to collect and use clients' information very carefully, agents and brokers must also be cautious not to disclose or transfer client's information which may lead to serious client complainants or even criminal investigation referred by the Office of the Privacy Commissioner for Personal Data, Hong Kong. Supported by various real court cases or complaints made by customers, you will know the good practice of: collect customer's personal data; use and transfer customer's personal data; handling customer's request to retrieve his personal data that was provided to your company; handle customer's opt-out request; performing direct marketing or cold call by using customer's personal data. After completing this course, you will have a good understanding of the SIX personal data protection principles, and how to perform legitimate marketing activities.